How To Fix "An Unknown Network Error Has Occurred" on Instagram

Tired of seeing the "An Unknown Network Error Has Occurred" message on Instagram? This guide walks through several effective methods to fix the error and get back to sharing your photos and videos.

Check your internet connection

The most common cause is a poor internet connection. Make sure your device is connected to a stable, strong Wi-Fi or cellular network. Try turning your Wi-Fi or cellular data off and on to refresh the connection.

Check the Instagram server status

Sometimes the Instagram server is down or experiencing technical difficulties, which can trigger the error. Check the status via the Instagram Help Center or a site like DownDetector.

Clear the app cache and data

Clearing temporary files can resolve the error. Go to Settings > Apps > Instagram > Storage > Clear Data and Clear Cache.

Fix your date and time settings

Incorrect date and time can cause the error. Go to Settings > Date & Time and enable "Automatic date & time" and "Automatic time zone."

Reset APN settings

If the error persists, reset your network settings. Go to Settings > Mobile Networks > Access Point Names > Reset to Default.

Update or reinstall the app

Check your app store for any available Instagram update and install it. If all else fails, uninstall and reinstall the app to remove any corrupted files and start fresh.

In summary

The "An Unknown Network Error Has Occurred" message is usually caused by a poor connection, but incorrect date and time settings, corrupted installation files, cached data, or app bugs can also be responsible. Working through the steps above will resolve it in most cases.